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If your box won't get hot anymore and the light still comes on, chances are the heater is burnt out. We offer replacement with our NEW deluxe ceramic heater (5 year warranty).
ALL warranty repairs must be accompanied by a dated receipt showing purchase date. The newer ceramic heaters (pictured) are covered for 5 years and the older ni-cr heaters are covered for 1 year from purchase date.
You must send your box only back to VaporWarez for repair. We WILL NOT ship only the heater, it must be installed by our service center.
NOTE:
Ship your box and receipt only (no handpiece) to:
VaporWarez Repairs
3400 W Desert Inn Rd Ste 43
Las Vegas, NV 89102
Our average turnaround time is approximately 2 weeks. Expedited service is available for an additional fee. For expedited reairs, please write "EXPEDITED" under the VaporWarez Repairs on your package.
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